Privacy policy

Article 1 (Scope, Definitions, and Collection)

This article outlines the scope of this Policy, defines key terms, and details the types of Personal Information we collect.

Article 1.1 (Scope and Definitions)

This Policy applies to all businesses operated by the Ollieo Group Pty Ltd in Australia, including our retail e-commerce platforms, marketing services, and technology operations. We may change this Policy from time to time by publishing changes to it on our website.

In this Policy, ‘us’ ‘we’ or ‘our’ means Ollieo Group Pty Ltd and ABN.

Personal Information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. Sensitive Information includes information regarding an individual’s health, racial or ethnic origin, religious beliefs, or criminal record, and is afforded a higher level of protection.

Article 1.2 (Information Collected and How)

The types of Personal Information we collect depend on the circumstances, but may include your name, contact details (address, phone, email), financial information, occupation, and statistical data such as IP address and visit times.

We collect Personal Information through various means including: our websites and e-commerce platforms, software products, interactions with social media, orders for products/services, employment applications, third party service providers, and feedback forms. Where practicable, we collect information directly from you. We only collect Sensitive Information with your express consent, unless otherwise required by law.

Article 2 (Use, Disclosure, Security, and Contact)

This article covers how we use and protect your information, international disclosures, marketing, and the process for accessing and resolving complaints.

Our main purposes for collecting, holding, using and disclosing Personal Information are to: supply and obtain products/services; respond to enquiries; assess applications and claims; undertake research; and for marketing purposes.

We may disclose Personal Information to our employees and related bodies corporate, third party suppliers and service providers (including for e-commerce, technology, and payment processing), professional advisers, business partners, and government agencies as required by law. We will only use or disclose Personal Information for a secondary purpose where compliant with the Privacy Act.

We may hold your Personal Information in electronic or hard copy form. We take reasonable steps to hold your Personal Information securely by protecting it from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure.

We may disclose Personal Information to recipients outside of Australia, including our related bodies corporate and overseas service providers. We take reasonable steps to ensure that any overseas recipient deals with such Personal Information in a way that is consistent with the Australian Privacy Principles.

We may send you direct marketing communications in accordance with the Privacy Act and the Spam Act 2003 (Cth). You can unsubscribe via facilities included in our communications or by contacting us directly.

We use cookie technology on our websites to provide information and services to visitors. If you set your browser to refuse cookies, you may not be able to take full advantage of our website services. Our websites may contain links to third party websites; The Ollieo Group is not responsible for the privacy practices of these linked sites.

You can access or correct the Personal Information we hold about you, or make a complaint if you think we have breached the Privacy Act, by contacting us at the details below. We will investigate your complaint and endeavour to respond to you in writing within 30 days.

Contacting Us:

If you have any questions or complaints about this Privacy Policy or our practices, please contact us at:

Privacy Officer The Ollieo Group Email: [INSERT PRIVACY OFFICER EMAIL ADDRESS] Address: [INSERT PHYSICAL ADDRESS]